Bonagora Back Office
The Bonagora Back Office allows wholesalers and suppliers to manage all of their orders and customer data in one convenient location. Advanced configuration options empower vendors to serve their customers with transparent product information and fast communication flows.
Synced data between team members and instant comprehensive sales reports means our vendors can make better business decisions with confidence.
Bonagora Back Office web tool
Designed to seamlessly integrated with all of the Bonagora products. Consistent design, clean and clear user interface, and intuitive user experience allow this tool to be the perfect companion of Bonagora Point of Sales and Marketplace.
The universal design language and the consistent user experience across platforms and devices allow to create a set of tool that requires a easy-to-no learning curve. Once familiar with one of Bonagora’s tools it’ll be very easy to get familiar with the whole Bonagora Product Suite.
Virtual Showroom
Browse, search and fi lter products within your showroom to create a digital catalog. Composing cohesive assortments has never been so easy.
Group products using category and advanced color filters to assemble unified product collections
Add items to the cart individually or scroll to the bottom of your showroom to select “Add All to Cart”
Determine pricing groups to control the advertised rates of your showroom products
Product Search
Leverage technology to accelerate your order efficiency and track down products in no time thanks to our advanced search functions.
Take advantage of a smart search bar by switching between two search function modes
Look for up to 500 SKUs at once and view any unmatched SKUs at the top of the results page
Copy the SKU references from a database and paste them into the search window to see them all at once
Product Information
Showcase your brand’s attention to detail through accurate and beautifully displayed product information.
Find all of the necessary item information, ranging from dimensions and weight to designer names and suggested retail price
Inspect your products by opening a high-resolution image gallery and take a closer look by zooming in
Quickly see the remaining available stock quantities of an item
Shopping Cart
Engage with customers by sending them personalized quotes of showroom products through enhanced shopping cart functionalities.
Select a customer from an existing list or create a new one on the spot
Include instant discounts or price reductions for tailor-made quotes
Easily change item quantities, delete items entirely or add a note for improved ordering communication
Interactive Quote
With the Bonagora Back Offi ce there is no more reason to delay order processing. Instantly submit your customised quote to your buyer.
Flawlessly modify crucial checkout technicalities including billing, shipping and payment details
Make your quote or order placement personal by directing it to the right person within your buyer contact list
Conveniently choose between the option to place a quote or checkout completely with your buyers
Order Management
Efficiently access all of your orders from multiple vendors aggregated in one practical location. Bonagora’s order management system is built for convenience.
Access an extensive digital order history and ditch outdated processes instantly
Effortlessly retrieve a specifi c order and review its properties with platform source, status, payment method or time range filters
Manage the status of orders throughout the entire process for increased transparency with buyers
Readily download order data in multiple formats, including Excel, CSV and TSV
Order Editing
Modify and save the details of an order in a comprehensive and easy to navigate form.
Update order status, buyer information or recipient and add new addresses
Include specific shipping data for an informed and smooth shipping experience
Define your preferred payment methods depending on your customer’s profile
Include a note for an improved ordering communication with your buyer
Customer Data
Access and edit complete customer information to increase your organization’s reach while building better business relations.
Enrich your customer list by editing existing or creating new customer and buyer profiles
Click on a customer to view his contact details, notes and company-specific data, including shipping preferences, past orders, and payment details
Consult pending orders linked to a customer’s profi le and easily obtain or modify the information
Conveniently download customer data in multiple formats, including CSV, TSV and XML
Real-Time Reporting
Act on data not intuition. Enable sales reps and managers to make better, data-driven decisions through real-time reporting.
Take advantage of a comprehensive sales summary to track key performance indicators, such as total net sales, number of orders and average order value over time
Filter by platform source, order status, sales representative, vendor and currency throughout the entire range of reports to easily find what you need
Download specifi c reports to spread valuable insights throughout your organization
Performance Tracking
Make informed, strategic decisions with detailed tracking of your organization’s products and team members.
Instantly see the top performing products of your showroom in terms of units sold or gross sales value
Apply an extensive series of fi lters, including sorting by time range, time period, source, status and sales representative
Keep an eye on the performance of your sales representatives to continuously improve sales tactics and strategy
Showroom Approvals
Manage access requests from your potential customers to keep control over the buyers you want to engage with.
Grant access or deny showroom approvals instantly with a simple push of a button
Consult the profi le of a buyer before granting them access to make sure their credentials match your standards
Assign a buyer to a particular pricing group to display adapted pricing lists in your showroom
Customer Support Tutorials
Become a Bonagora Back Office expert in no time with a series of comprehensive PDF and video tutorials. We will show you how to:
Update your company’s profile and use critical team management functions, such as adding new team members and changing their roles
Manage your showroom by editing, searching by SKU and creating quotes for your customers
Track and maintain orders by modifying specifi c properties of an order and downloading relevant product information
Grant or deny access to potential customers hoping to view your full showroom
Settings
Empowering users with oversight of all key functionalities thanks to a full fleshed out setting section. Fast track your order processing by tweaking your settings at will.
Set your marketplace fi lters to increase traffic, including sorting by trade shows, sales region and product line styles
Add your team members in order to process orders and manage your Bonagora showroom more effi ciently
Change your sales strategy by implementing an open showroom and automatic showroom approvals
Team Management
Run a sleek company showroom by reaching out to team members and inviting new customers.
Add your team members in order to process orders and manage your Bonagora showroom more efficiently
Edit your company profi le, including organization description, contact information, billing address and links to your website and social media pages
Invite customers directly into your showroom by filling in the registration form with their contact information
Highlights
Quick Add to Cart
Sales Orders Download
Shipping Details
Customer List Download
Editing the Shopping Cart
Customer Service Chat
Final Product
GIFs Showcase
Showroom – Filter
Cart – Discount
Search – Product
Product Page
Cart – Note
Product – Quick Add